Licensing
Cost-efficient, fair, needs-based. VISULOX User Licensing.
Flexible licensing model for adaptation to individual needs
The basis for licensing is simultaneously active users
No more generic unused users
Standardised for planning. Flexible for efficient cooperation.
A user licence is required for each simultaneously active user session. With an active user session, a user can use at least the following functions and modules:
- VISULOX
- VISULOX Cockpit
- VISULOX Cooperation
A user is authorized to use an unlimited number of applications (RDP, SSH, Telnet, ...) and include endpoints.
For us only the concurrent VISULOX user counts.
Optional licences:
- VISULOX Session Recording
- VISULOX Multi Factor Authentication
- VISULOX Revision Server
- VISULOX Host Control
The additive functionalities are to be added dynamically, as needed, concurrently.
Solution for small businesses
For small businesses with a local, hybrid or cloud-based IT infrastructure, we offer a pre-configured complete solution. This includes at a fixed price:
1x VISULOX Basic Licence
5x VISULOX User Licence
2x VISULOX Recorder Licence
- Remote installation and configuration
- Briefing and handover
- Support and updates for the first 12 months
This installation is not expandable.
We will be happy to provide you with standard and individual price information. Non-binding and uncomplicated.
Support and maintenance
Always adapted to individual needs. sUPPORT and maintenance.
Regular updates and new features
Individual support from loyal employees of many years' standing
Service Centre in Stuttgart since 2003
Every organisation works differently. We adapt.
Depending on the workload of your internal IT department, we support you with different support levels after installation. This allows you to determine how much Support you need. You yourself determine which tickets and calls are processed by our Support with which priorities.
Support | bronze
| Time slot | 8 am - 5 pm weekdays |
| Response times | from 8 hours |
| Updates & Patches | Including |
| Online Support | Including |
| Hotline | Including |
Support | silver
| Time slot | 08 am - 5 pm weekdays |
| Response times | from 4 hours |
| Updates and patches | Including |
| Online Support | Including |
| Hotline | Including |
Support | Gold
| Time slot | 24 / 7 / 365 |
| Response times | 60 minutes |
| Updates & Patches | Including |
| Online Support | Including |
| Hotline | Inclusive, own telephone number |