Licensing
Cost-efficient, fair, needs-based. VISULOX User Licensing.
Flexible licensing model for adaptation to individual needs
The basis for licensing is simultaneously active users
No more generic unused users
Standardised for planning. Flexible for efficient cooperation.
A basic licence is required for each VISULOX installation - either as a single system or for each VISULOX node within a cluster.
A user licence is required for each simultaneously active user session. With an active user session, a user can use at least the following functions and modules:
- VISULOX
- VISULOX Cockpit
- VISULOX Cooperation
The number of licences required corresponds to the number of users who can use this function simultaneously
Optional licences:
- VISULOX Session Recording
- VISULOX Multi Factor Authentication
- VISULOX Revision Server
- VISULOX Host Control
The number of licences required corresponds to the number of users who can use this function simultaneously
Solution for small businesses
For small businesses with a local, hybrid or cloud-based IT infrastructure, we offer a pre-configured complete solution. This includes at a fixed price:
1x VISULOX Basic Licence
5x VISULOX User Licence
2x VISULOX Recorder Licence
- Remote installation and configuration
- Briefing and handover
- Support and updates for the first 6 months
If you provide us with just a few key data, we will be happy to submit a non-binding budget offer.
Support and maintenance
Always adapted to individual needs. sUPPORT and maintenance.
Regular updates and new features
Individual support from loyal employees of many years' standing
Service Centre in Stuttgart since 2003
Every organisation works differently. We adapt.
Depending on the workload of your internal IT department, we support you with different support levels after installation. This allows you to determine how much Support you need. You yourself determine which tickets and calls are processed by our Support with which priorities.
Support | bronze
| Time slot | 8 am - 5 pm weekdays |
| Response times | from 8 hours |
| Updates & Patches | Including |
| Online Support | Including |
| Hotline | Including |
Support | silver
| Time slot | 08 am - 5 pm weekdays |
| Response times | from 4 hours |
| Updates and patches | Including |
| Online Support | Including |
| Hotline | Including |
Support | Gold
| Time slot | 24 / 7 / 365 |
| Response times | 60 minutes |
| Updates & Patches | Including |
| Online Support | Including |
| Hotline | Inclusive, own telephone number |