Licensing 

Cost-efficient, fair, needs-based. VISULOX User Licensing.
N

Flexible licensing model for adaptation to individual needs

N

The basis for licensing is simultaneously active users

N

No more generic unused users

Standardised for planning. Flexible for efficient cooperation.

 

A user licence is required for each simultaneously active user session. With an active user session, a user can use at least the following functions and modules:

A user is authorized to use an unlimited number of applications (RDP, SSH, Telnet, ...) and include endpoints.

For us only the concurrent VISULOX user counts. 

Optional licences:

The additive functionalities are to be added dynamically, as needed, concurrently.

Solution for small businesses

For small businesses with a local, hybrid or cloud-based IT infrastructure, we offer a pre-configured complete solution. This includes at a fixed price:

1x VISULOX Basic Licence
5x VISULOX User Licence
2x VISULOX Recorder Licence

  • Remote installation and configuration
  • Briefing and handover
  • Support and updates for the first 12 months

This installation is not expandable.

We will be happy to provide you with standard and individual price information. Non-binding and uncomplicated.

Support and maintenance

Always adapted to individual needs. sUPPORT and maintenance.

N

Regular updates and new features

N

Individual support from loyal employees of many years' standing

N

Service Centre in Stuttgart since 2003

Every organisation works differently. We adapt.

Depending on the workload of your internal IT department, we support you with different support levels after installation. This allows you to determine how much Support you need. You yourself determine which tickets and calls are processed by our Support with which priorities.

Support | bronze

 

Time slot 8 am - 5 pm weekdays
Response times from 8 hours
Updates & Patches Including
Online Support  Including
Hotline  Including
Support | silver
Time slot 08 am - 5 pm weekdays
Response times from 4 hours
Updates and patches Including
Online Support  Including
Hotline  Including
Support | Gold
Time slot 24 / 7 / 365
Response times 60 minutes
Updates & Patches Including
Online Support  Including
Hotline  Inclusive, own telephone number
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