Remote Support Software for It Admins in Home Office

In times of COVID-19, the working environment has changed a lot for many people. IT administrators, in particular, now face new challenges as they have to do their work from the home office. In this blog post, we will look at the challenges of the home office for IT administrators and present solutions that can help them do their work more effectively.

Home office challenges for IT administrators

One of the biggest challenges when working in a home office is the security of remote access. Virtual Private Networks (VPNs), in particular, pose a potential threat as they provide an easy way for attackers to access a company's internal network. In the past, there have been several cybersecurity incidents that resulted from inadequate security of VPNs. One example is the major data leak at the U.S. government agency OPM in 2021, in which the personal data of more than 22 million people was stolen. The attack was made possible by weak VPN security.

At first glance, an IT administrator may prefer working in a home office because it allows them to access the servers and applications they manage from any location. However, there are some important reasons why this is not recommended:

  • Security risks: Accessing servers and applications from an unprotected home network can increase the risk of cyberattacks, especially when sensitive corporate data is involved.
  • Network performance: Accessing servers and applications over a home network connection can affect network performance, which can interfere with work.
  • Risk to data privacy: Accessing corporate data from a home network can increase the risk of data being inadvertently disclosed or viewed by third parties.
  • Lack of IT support: IT administrators who work from home may not have access to the resources and support services they need to do their jobs successfully.

For these reasons, it's important that IT administrators use remote access solutions that provide a secure and reliable connection to the servers and applications they need to manage, and that give them the security and privacy features they need.

Solutions for IT administrators

One solution to the challenges of the home office is the use of Remote Support software. These allow IT administrators to securely use RDP, SSH and all other protocols to access the data and applications they need. In addition, these solutions offer advanced security features, such as the ability to log and monitor remote access to detect and prevent potential attacks early.

Another solution is the use of cloud-based applications and services. These enable IT administrators to access the data and applications they need from anywhere without relying on local network connections. They also offer advanced features such as the ability to automatically back up and replicate data to ensure data availability.

Recommendations for IT administrators

To make their home office work more effective, we recommend IT administrators take the following steps:

  • Establish an ergonomic work environment: A good ergonomic work environment can help improve the health and well-being of IT administrators and increase productivity.
  • Time management: To make home office work more effective, IT administrators should schedule time and stick to it.
  • Use of collaboration and communication tools: Tools such as Slack or Microsoft Teams enable IT administrators to stay in touch with their colleagues and supervisors and collaborate on projects effectively, even when they are in the home office.
  • Use of Remote Support software: IT administrators should Remote Support use solutions to securely access the data and applications they need.
  • Use of cloud-based applications and services: Cloud-based applications and services enable IT administrators to access the data and applications they need from anywhere and take advantage of advanced features such as Automatic Backup and Replication.
  • Regular maintenance and monitoring: IT administrators should regularly maintain and monitor their systems and applications to detect and prevent potential problems early on.

Overall, working in a home office presents new challenges for IT administrators, but through the use of Remote Support solutions, cloud-based applications and services, time management and regular maintenance and monitoring, these challenges can be overcome.

German leading Remote Support Software - The secure working environment for IT administrators

At the end of the day, it's all about ensuring IT security in the home office while maintaining team productivity and collaboration. One solution that meets all of these requirements is VISULOX - a Remote Support solution that can be installed agentless, provides a central gateway for all privileged and "normal" users, and has been developed in Germany for 20 years.

VISULOX provides IT administrators with a secure way to access the data and applications they need, including RDP, SSH and other protocols. It also enables monitoring and visual logging of remote access to detect and prevent potential attacks early. In addition, VISULOX offers a simple and intuitive user interface that allows IT administrators to do their work more effectively and efficiently.

If you are interested in how VISULOX can help you and your team work safely and productively in the home office, we recommend booking a no-obligation demo. You'll then get the chance to see the solution in action and experience its benefits for yourself. Book your demo here today and learn how VISULOX can help you ensure your IT security in the home office.

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