BSI-compliant: Secure remote maintenance in industrial environments with VISULOX

OT-Security with PAM

The German remote maintenance solution VISULOX from amitego meets all BSI specifications for secure remote maintenance of industrial plants

VISULOX Remote Support is secured with the latest encryption technology and complies with the requirements of the German Federal Office for Information Security (BSI) for secure remote maintenance.

Remote maintenance of machine systems via public networks can bring considerable cost benefits if implemented correctly. However, it also poses high security risks at the same time. If your production has not implemented effective protective measures, even one security gap is enough to make your manufacturing processes vulnerable to attack.

The economic risks associated with compromising safety and well-being should not be underestimated. However, it is equally important to recognize the opportunities and weigh them against the risks.

The advantages of remote maintenance for your company are manifold. You can avoid risks and save time and costs at the same time. The German Federal Office for Information Security (BSI) is the central point of contact in Germany for IT security issues. The BSI publication on cyber security provides an overview of the generic requirements for industrial remote maintenance according to the state of the art. From this a checklist for your investment decision can be derived. We have compared our solution VISULOX Remote Support with the requirements for secure remote maintenance and can assure you that we have taken all necessary measures to ensure the highest level of security.

Our solution for secure remote maintenance meets all the requirements you have for such a system and complies with the BSI criteria for secure remote maintenance:

Comparison of the requirements of the BSI for secure remote maintenance of industrial plants with the scope of services of VISULOX Remote Support
Comparison of the requirements of the BSI for secure remote maintenance of industrial plants with the scope of services of VISULOX Remote Support

VISULOX Remote Support enables secure remote maintenance in the industrial environment.

The remote maintenance service provider has no direct access to customer infrastructures. Instead, all maintenance connections run via the VISULOX portal, which the service provider inevitably uses via the VISULOX gateway, which is installed in a Demilitarized Zone (DMZ) behind the firewall. Thus, the network of the remote maintenance service provider and the customer's networks that require protection always remain separated from each other. This enables 100% control over who gets into the network when, on which way, with which authorizations.

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