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VISULOX Cooperation allows internal and external administrators to work efficiently together via remote connections to support each other and solve problems through collaboration.

Various tasks make it necessary to bring professional, technical and organizational competences together and to grant them concurrent access to the same objects in the data center.

This is made possible by the assisting function or managed cooperation.

To begin this process, one of the users sends an assist inquiry to the VISULOX Management Desk

Confirmation is required before both users can interact in a common view or work in Observe Mode (one user is active, the other observes).

Several users can be involved with one participant managing the session (Managed Cooperation).

Managed Cooperation can be used not only for teamwork but also specifically for online training.

Passwords remain hidden from external partners and are entered by authorised personnel only, ensuring that access to data is secure at all times.

Passwords remain hidden from external partners and are entered by authorised personnel only, ensuring that access to data is secure at all times. All requested and ongoing cooperation sessions are displayed in the VISULOX Management Desk.

VISULOX Cooperation offers three different operation modes:

  • Interaction: each involved pUser can work on the data
  • Observe: the invited pUser can only observe
  • Invisible: the view is temporarily hidden from invited pUser

To fullfill special security requirememnts, the DUAL Control mode may be applied.

If the cooperation is done in a session which is recorded, it will be documented which user was entring a command or information.