VISULOX Cooperation allows internal and external administrators to work efficiently together via remote connections to support each other and solve problems through collaboration.
To begin this process, one of the users sends an assist inquiry to the VISULOX Management Desk
Confirmation is required before both users can interact in a common view or work in Observe Mode (one user is active, the other observes).
Several users can be involved with one participant managing the session (Managed Cooperation).
Managed Cooperation can be used not only for teamwork but also specifically for online training.
VISULOX Cooperation offers three different operation modes:
- Interaction: each involved pUser can work on the data
- Observe: the invited pUser can only observe
- Invisible: the view is temporarily hidden from invited pUser